Privacy Policy

Effective Date: July 7, 2026

At Elite Shade Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide through our website, contact forms, Meta (Facebook & Instagram) Lead Ads, phone calls, emails, and other communication channels.

By using our website or submitting your information to us, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following information when you interact with us:

• Full Name
• Email Address
• Phone Number
• Property Address
• City, State, and ZIP Code
• Project Details or Service Requests
• Preferred Appointment Date and Time
• Photos or Documents You Choose to Share
• Website Usage Information (cookies, browser type, IP address, pages visited)

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2. How We Use Your Information

Your information is collected to provide you with the best possible service. We may use your information to:

• Respond to inquiries.
• Schedule in-home consultations.
• Provide free estimates and quotations.
• Recommend products that match your needs.
• Complete installation or service requests.
• Send appointment reminders.
• Provide customer support.
• Improve our website and customer experience.
• Send promotional offers (only when permitted).
• Comply with legal obligations.

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3. Meta (Facebook & Instagram) Lead Ads

If you submit your information through a Meta Lead Form, the information you provide is securely transmitted to Elite Shade Solutions. We use this information solely to contact you regarding your inquiry, consultation request, estimate, or services you have expressed interest in.

Your personal information will never be sold or rented to third parties.

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4. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance your browsing experience.

We may also use trusted third-party services such as analytics and advertising platforms to understand how visitors interact with our website.

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5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While no online transmission can be guaranteed to be 100% secure, we take commercially reasonable steps to protect the information you share with us.

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6. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared when necessary:

• With trusted service providers assisting our business.
• When required by law or legal process.
• To protect our legal rights or prevent fraud.

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7. Your Privacy Rights

You may request to:

• Access the personal information we hold.
• Correct inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

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8. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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10. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

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By using our website or submitting your information through any contact form, Meta Lead Ad, phone call, email, or other communication method, you acknowledge that you have read and agree to this Privacy Policy.